Product Analyst
Looking to improve & innovate our products while understanding our customers needs? Look no further
We usually respond within three days
What is Patchwork?
Patchwork is an award-winning digital healthcare solution that was built by doctors, for doctors. We are a public-private partnership with Chelsea & Westminster NHS Trust, are co-owned by The British Medical Journal and work with over a dozen UK NHS Trusts.
Patchwork is revolutionising flexible working in the NHS. We are helping NHS organisations save millions (and counting) by better managing their workforce, permanent and temporary. We help connect them to an increasing number of flexible temporary workers, remove reliance and spending on locum agencies, and improve the general experience of flexible working.
Ultimately, through our end-to-end workforce management offering, we are putting flexibility and humanity at the heart of staffing systems to create better outcomes for patients, workers, and managers.
Your mission:
As a Product Analyst within the Growth function, you will be working closely with the Product team to drive where we innovate next within our product suite. This will include being well versed in healthcare market changes and supporting customer feedback and market research sessions.
You'll conduct market research and gain great insight into our competitors’ products. This will support us in identifying our unique selling points (USPs) and support our pricing strategy. You will also support the CGO in establishing innovation partnerships.
You will get the opportunity to work with the Product, Engineering, Design, and Operational teams to drive the agile development of our key, new product line for 2021 and beyond.
Key Responsibilities:
Review competitor products and evaluate key USPs
Conduct research on the latest legislation and movement within the healthcare sector that may impact our product roadmap
Conduct analysis on opportunity size for product/feature development working with internal and external data sources
Create product collateral for the company to support upskilling and training
Support CGO and work alongside other functions to shape GTM (go-to-market) strategy (e.g. marketing webinars)
Support board-level reporting, where required
Ideal profile:
Experience in project management, and ideally in running a PMO (project management office).
You are well versed in managing stakeholders, reporting on progress, mitigating risks and managing dependencies.
You are experienced in gathering insights and presenting them in a cohesive manner to aid decision making.
Knowledge of the NHS environment, and ideally experience working within the NHS.
Experience in customer and/or market research.
Strategic experience, including competitor research.
You may have come through a consulting graduate programme.
- Department
- Product & Design
- Locations
- Patchwork HQ
- Remote status
- Hybrid Remote
- Yearly salary
- 30000 - 45000 GBP
Colleagues
Ready to make an impact?
Patchwork Values
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Start with Empathy
We must lead with our humanity in every interaction, with our customers and our colleagues. With customers we start with empathy to truly understand their perspectives and deliver solutions that appreciate the complexities of their lives in healthcare. Within our teams, when people feel understood, they're more receptive to others' concerns—and team cohesion and collaboration follow.
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Create Impact
We started Patchwork to make a difference to the lives of people in healthcare. And our impact is amplified when we strive for excellence in everything we do. And when each one of us gets to combine our love for our craft with the ability to make a real impact - only then can we make Patchwork a company we are proud to be part of.
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Choose Courage
To choose courage is to challenge the status quo, to be remain ambitious, to choose the hard path if needed, to take risks and not fear failure, and to allow yourself to be vulnerable.
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Own the Outcome
Ownership begins with accepting the responsibility of a project, product or even task, from inception to outcome. With true ownership of outcomes we find autonomy in our roles and become accountable towards our customers and colleagues.
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Win Together
We can only win by coming together as a single team.
It starts by treating each other with respect and kindness, building on each other's strengths to grow together, balancing team goals with personal goals, and always celebrating collective wins.
Welcome to Patchwork
We're a rapidly growing community of healthcare professionals, technologists and specialists who have seen the rising pressures placed on NHS organisations and staff, many of us through first hand experiences.
By working closely with the NHS, we have built a number of award-winning products, which have helped fill over 3 million shifts so far across over 70 NHS sites (and counting!), helping save the NHS millions.
We are extremely proud of what we do - we're on a mission and there's no stopping us! So if you want to join a growing, people centric team that works impactfully to solve real world challenges, then you're definitely in the right place.
Our Mission:
To reinvent the delivery of care through our innovative technology and genuinely caring people.
Our Vision:
To ensure healthier, happier people in healthcare - globally.
About Patchwork
Patchwork is an award-winning digital healthcare solution that was built by doctors, for doctors. We are a public-private partnership with Chelsea & Westminster NHS Trust, are co-owned by The British Medical Journal and work with over 70 NHS sites.
We are a team of over 100 people, revolutionising flexible working in the NHS. We help NHS organisations save millions (and counting), by connecting them to an increasing number of flexible bank workers, in order to grow their staff banks, remove reliance and spending on locum agencies, and to improve the general experience of flexible bank working.
Ultimately, Patchwork helps to save money, time and effort, so that it can be better spent on patient care.
Product Analyst
Looking to improve & innovate our products while understanding our customers needs? Look no further
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